Privacy
This policy explains how information submitted through this website may be collected and used when you ask about laser cutting machines, laser engraving machines, service help, demos, or resources.
We may collect your name, email, phone number, company or school, product interest, material notes, and message content when you submit a form. Basic technical information may also be recorded to maintain site reliability.
Your information is used to answer inquiries, recommend next steps, provide support guidance, improve website content, and maintain records of customer communication. We do not ask for unnecessary sensitive information in standard inquiry forms.
Information may be shared with internal team members or service providers who help process requests. Records are retained only as long as needed for communication, business, legal, or operational purposes.
You may request updates or deletion of your submitted contact information when permitted by applicable law. You can also choose not to submit optional fields that are not needed for your request.
Use the contact page if you have questions about this policy or want to update information connected to a previous inquiry.